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FAQS

What can I do to keep my grout looking new?

To keep your tiles and grout looking new, Tile Cleaners® recommend sealing your grout lines with our recommended proven water based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. We also always recommend cleaning each week with a damp microfibre cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents( strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.

Will you help me move my furniture?

Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.

What does your restoration services include?

Our Travertine tiles restoration services include effective cleaning of your Travertine floors, by employing state of the art equipment and our technical expertise. Your Travertine tiles will be brought back to their best possible condition, with our high pressure cleaning and the use of our best cleaning products and expertise.

Are your cleaning products toxic?

Here at Tile Cleaners ® $custom_city we understand the importance of your family's safety. This is why Tile Cleaners ® $custom_city only use non-toxic finishing agents as we not only want to protect your Travertine tiles, but your families' health too. Materials and agents that can be of health hazard are not in our product portfolio and have never been.

Will you help me move my furniture?

Tile Cleaners® technicians can help to move items that one person could be expected to move such as furniture with wheels, light furniture, tables and chairs, however as Tile Cleaners® insurance covers our restoration services, we will not be held liable for any damage caused to furniture or property you request our technicians to move.

How do I know when my grout is in need of professional cleaning?

You will know when to have it done once the grout starts looking dull and discoloured even after a proper cleaning.